--- title: "Contact Prestige Hearing | Cardiff, Bridgend & Newport" description: "Contact Prestige Hearing for expert audiology services. Call 029 2240 1110 or book online. Three South Wales clinics: Cardiff, Bridgend & Newport." lang: en json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://prestige-hearing.lovable.app/#organization", "name": "Prestige Hearing", "url": "https://prestige-hearing.lovable.app", "logo": { "@type": "ImageObject", "@id": "https://prestige-hearing.lovable.app/#logo", "url": "https://prestige-hearing.lovable.app/assets/prestige-hearing-logo-MqV7nHOd.png" }, "image": { "@id": "https://prestige-hearing.lovable.app/#logo" }, "description": "Independent audiologists across South Wales offering microsuction ear wax removal, hearing tests, hearing aids and custom earplugs in Cardiff, Bridgend and Newport.", "telephone": "+442922401110", "email": "louise@prestige-hearing.co.uk", "areaServed": [ { "@type": "AdministrativeArea", "name": "Cardiff" }, { "@type": "AdministrativeArea", "name": "Bridgend" }, { "@type": "AdministrativeArea", "name": "Newport" }, { "@type": "AdministrativeArea", 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] } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Do I need a GP referral?", "acceptedAnswer": { "@type": "Answer", "text": "No referral necessary. Simply book directly online. WhatsApp us on 07782 491061 for the quickest response. If you can't find a suitable appointment online, send us a WhatsApp or email and we'll do our best to accommodate you." } }, { "@type": "Question", "name": "Are same-day appointments available?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we often have same-day availability at our Cardiff and Bridgend clinics. Check online booking or call to confirm. WhatsApp us on 07782 491061 for the quickest response. If you can't find a suitable appointment online, send us a WhatsApp or email and we'll do our best to accommodate you." } }, { "@type": "Question", "name": "What are your opening hours?", "acceptedAnswer": { "@type": "Answer", "text": "Cardiff & Bridgend: Mon–Thu 9am–6pm, Fri 9am–4pm, Sat 10am–2pm, Sun closed. Newport: Tuesdays & Fridays from 10am." } }, { "@type": "Question", "name": "Do you offer evening appointments?", "acceptedAnswer": { "@type": "Answer", "text": "Limited evening appointments available on selected nights at Cardiff and Bridgend. Book early as these fill quickly. WhatsApp us on 07782 491061 for the quickest response. If you can't find a suitable appointment online, send us a WhatsApp or email and we'll do our best to accommodate you." } }, { "@type": "Question", "name": "Is parking available?", "acceptedAnswer": { "@type": "Answer", "text": "Cardiff has free parking in the Merthyr Road car park directly behind the clinic (free for up to 30 minutes), Kenfig Hill has free on-street parking outside the clinic, and Newport has on-street parking on Caerleon Road outside The Eye Centre." } }, { "@type": "Question", "name": "What payment methods do you accept?", "acceptedAnswer": { "@type": "Answer", "text": "Cash, all major debit/credit cards, and 0% interest-free finance options for hearing aids." } }, { "@type": "Question", "name": "How do I prepare for earwax removal?", "acceptedAnswer": { "@type": "Answer", "text": "Apply olive oil or Earol spray twice daily for 3–4 days before your appointment to soften the wax." } }, { "@type": "Question", "name": "Do you see children?", "acceptedAnswer": { "@type": "Answer", "text": "We provide earwax removal for ages 7+ and hearing tests for ages 18+. For younger children, please consult your GP." } } ] } ] --- [Skip to main content](#main) [![Prestige Hearing logo — independent audiologists in Cardiff, Bridgend and Newport](/assets/prestige-hearing-logo-MqV7nHOd.png)](/) Services Locations [About](/about)[Blog](/blog)[Contact](/contact) A+ [029 2240 1110](tel:02922401110)[Book Appointment](https://bookings.gettimely.com/prestigehearing/book) ![An audiologist examining a patient's ear with an otoscope at a Prestige Hearing clinic in South Wales](/__l5e/assets-v1/22c09602-d2ad-47af-a70f-44ee25880aba/contact-hero.jpg) 1. [Home ](/) 2. Contact Contact # Contact Prestige Hearing . Get in touch with our expert audiology team. We're here to help with all your hearing care needs. Three Ways ## Get in touch . ### Call Us Cardiff [029 2240 1110](tel:02922401110) Mobile [07782 491061](tel:07782491061) Speak to our team directly. Available Monday–Saturday during clinic hours. ### Email Us Email [louise@prestige-hearing.co.uk](mailto:louise@prestige-hearing.co.uk) Send us a message and we'll respond within 24 hours during business days. ### Book Appointment View real-time availability and book your preferred time slot instantly. [Book Online Now](#book) Find a Clinic ## Find your nearest clinic . Enter your postcode and we'll point you to the closest Prestige Hearing location. Postcode Find Clinic Message ## Send us a message . Fill out the form below and we'll get back to you as soon as possible. Name \* Email \* Phone number \* Preferred location \* Select a clinic Cardiff Bridgend Newport No preference Service required \* Select a service Hearing test Ear wax removal Hearing aids Custom earplugs Tympanometry Home visit General enquiry Message \* How did you find us? Select an option Google search Google Ads Facebook Word of mouth Returning patient Other I would like to enquire about home visit services I have read and agree to the Privacy Policy \* Send Message Locations ## Visit our clinics . ![Prestige Hearing Cardiff Clinic at 43 Merthyr Road (opposite Co-Op), Whitchurch, Cardiff CF14 1DB](/__l5e/assets-v1/5313dbab-dfb0-4dc2-b8f7-4375f8cf20d1/contact-cardiff.jpg) 01 ### Cardiff Clinic 43 Merthyr Road (opposite Co-Op) Whitchurch Cardiff CF14 1DB Phone [029 2240 1110](tel:02922401110) Email [louise@prestige-hearing.co.uk](mailto:louise@prestige-hearing.co.uk) Opening Hours Mon–Thu 9am – 6pm Friday 9am – 4pm Saturday 10am – 2pm Sunday Closed - Services — All services available including home visits within 10-mile radius - Parking — Merthyr Road car park is directly behind the clinic — free for 30 mins, 50p for 1 hour, £1 for 2 hours. Please remember to get a ticket on arrival. - Accessibility — Ground floor clinic, wheelchair accessible [Get Directions](https://www.google.com/maps/dir/?api=1&destination=43+Merthyr+Road,+Whitchurch,+Cardiff+CF14+1DB)[View Cardiff Clinic](/audiologist-cardiff) ![Prestige Hearing Bridgend Clinic at 1 Prince Road, Kenfig Hill, Bridgend CF33 6ED](/assets/about-hero-storefront-CmKf3aB1.jpg) 02 ### Bridgend Clinic 1 Prince Road Kenfig Hill Bridgend CF33 6ED Mobile [07782 491061](tel:07782491061) Email [louise@prestige-hearing.co.uk](mailto:louise@prestige-hearing.co.uk) Opening Hours Mon–Thu 9am – 6pm Friday 9am – 4pm Saturday 10am – 2pm Sunday Closed - Services — All services available including home visits within 10-mile radius - Parking — Free on-street parking is available directly outside and on nearby streets — easy to find with no need to pre-plan. - Accessibility — Ground floor clinic, wheelchair accessible [Get Directions](https://www.google.com/maps/dir/?api=1&destination=1+Prince+Road,+Kenfig+Hill,+Bridgend+CF33+6ED)[View Bridgend Clinic](/audiologist-bridgend) ![Prestige Hearing Newport Clinic at The Eye Centre, 177 Caerleon Road, Newport NP19 7FX](/__l5e/assets-v1/af0626d0-2c43-4105-928a-626fc690aea2/contact-newport.jpg) 03 ### Newport Clinic The Eye Centre 177 Caerleon Road Newport NP19 7FX Mobile [07782 491061](tel:07782491061) Email [louise@prestige-hearing.co.uk](mailto:louise@prestige-hearing.co.uk) Opening Hours Tuesday 10am onwards Friday 10am onwards Other days Closed - Services — All services available. Home visits not available from Newport. - Parking — On-street parking is available directly on Caerleon Road and surrounding streets. - Accessibility — Professional clinic environment [Get Directions](https://www.google.com/maps/dir/?api=1&destination=The+Eye+Centre,+177+Caerleon+Road,+Newport+NP19+7FX)[View Newport Clinic](/audiologist-newport) At Home ## Home visit services . Can't travel to one of our clinics? We bring expert hearing care directly to your home across Cardiff and Bridgend areas (within 10-mile radius of each clinic). [Book Home Visit](/home-visits)[Check Coverage](/home-visits) Available services - Comprehensive hearing assessments (adults 18+) - Professional earwax removal - Hearing aid consultations and fittings - Aftercare and adjustments Hearing tests £55home visit Ear wax removal £80home visit Coverage area Cardiff Within 10 miles of CF14 1DB Bridgend Within 10 miles of CF33 6ED Newport Not currently available FAQ ## Frequently asked . - Do I need a GP referral? No referral necessary. Simply book directly online. WhatsApp us on 07782 491061 for the quickest response. If you can't find a suitable appointment online, send us a WhatsApp or email and we'll do our best to accommodate you. - Are same-day appointments available? - What are your opening hours? - Do you offer evening appointments? - Is parking available? - What payment methods do you accept? - How do I prepare for earwax removal? - Do you see children? Urgent ## Need urgent help? If you're experiencing sudden hearing loss, severe ear pain, bleeding from the ear, or suspect an ear infection, please contact your GP or NHS 111 immediately. Cardiff / Bridgend [029 2240 1110](tel:02922401110) [07782 491061](tel:07782491061) NHS [Dial 111](tel:111) urgent advice [Dial 999](tel:999) emergency ![](/__l5e/assets-v1/bc7640e7-0dc7-4239-8e4c-0d7534dcbdb6/contact-cta.jpg) Book Now ## Ready to book your appointment? Choose your preferred clinic and book online in seconds, or give us a call to speak with our team. [Book Online](#book) [Call 029 2240 1110](tel:02922401110) Mon–Thu 9am–6pm · Fri 9am–4pm · Sat 10am–2pm ![Prestige Hearing logo — independent audiologists in South Wales](/assets/prestige-hearing-logo-MqV7nHOd.png) Expert hearing care across South Wales. [](https://facebook.com) ### Quick Links - [About Us](/about) - [Hearing Tests](/hearing-tests) - [Ear Wax Removal](/ear-wax-removal) - [Hearing Aids](/hearing-aids) - [Custom Earplugs](/custom-earplugs) - [Blog](/blog) - [Contact](/contact) ### Our Clinics - [Cardiff](/audiologist-cardiff) 43 Merthyr Rd, Whitchurch, Cardiff CF14 1DB - [Bridgend](/audiologist-bridgend) 1 Prince Rd, Kenfig Hill, Bridgend CF33 6ED - [Newport](/audiologist-newport) The Eye Centre, 177 Caerleon Rd, Newport NP19 7FX ### Contact Us - [029 2240 1110](tel:02922401110) - [07782 491061](tel:07782491061) - [louise@prestige-hearing.co.uk](mailto:louise@prestige-hearing.co.uk) Opening Hours Mon–Thu: 9am – 6pm Fri: 9am – 4pm Sat: 10am – 2pm Sun: Closed © 2026 Prestige Hearing. All rights reserved. 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