--- title: "About Prestige Hearing | Expert Audiology Across South Wales" description: "Meet the team at Prestige Hearing. Over 30 years of independent audiology expertise serving Cardiff, Bridgend & Newport. 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] } ] } --- [Skip to main content](#main) [![Prestige Hearing logo — independent audiologists in Cardiff, Bridgend and Newport](/assets/prestige-hearing-logo-MqV7nHOd.png)](/) Services Locations [About](/about)[Blog](/blog)[Contact](/contact) A+ [029 2240 1110](tel:02922401110)[Book Appointment](https://bookings.gettimely.com/prestigehearing/book) ![The Prestige Hearing shopfront on Prince Road, Kenfig Hill, Bridgend, with window signage](/assets/about-hero-storefront-CmKf3aB1.jpg) 1. [Home ](/) 2. About About — Est. 2003 # Hearing care, independently delivered. Over thirty years of independent audiology expertise, serving Cardiff, Bridgend and Newport — quietly, carefully, one patient at a time. 30+ Years 03 Clinics 4.9★ Avg rating Our Story ## Three decades of independent practice. Not tied to manufacturers. Not driven by targets. Every recommendation made on its own merits. 1. 2003 ### A Cardiff beginning Prestige Hearing opens its first clinic on Merthyr Road, founded on a simple principle: everyone deserves expert, independent hearing care that puts patients first. 2. 2010 ### Earning trust Word of mouth quietly grows the practice. Patients become regulars, regulars become advocates. Reputation built on honesty, not advertising. 3. 2020 ### Bridgend opens A second clinic opens in Kenfig Hill — bringing independent advice to patients across Bridgend and the surrounding valleys. 4. Today ### Three locations, one promise From Whitchurch to Kenfig Hill to Newport's Eye Centre, the mission is unchanged: expert hearing care, delivered with genuine compassion. ![](/__l5e/assets-v1/c9775d33-b678-4d4a-b8d7-a5e83eb44058/about-mission.jpg) Our Mission ## To transform lives through clear hearing . At Prestige Hearing, our mission is crystal clear: to transform lives through better hearing. We believe that the ability to hear is a precious gift that enriches every aspect of our lives. Our commitment is unwavering — to provide you with the most comprehensive hearing care, tailored to your unique needs. Louise Meet the Team ## Meet our expert team. Qualified audiologists dedicated to your hearing health. At Prestige Hearing, you're in expert hands across all three of our South Wales clinics. Our qualified audiologists combine decades of clinical experience with a genuine commitment to patient-centred care — taking time to listen, explaining options clearly, and making recommendations based purely on what's best for you. ![Louise Moss, founder and principal audiologist at Prestige Hearing, in the Cardiff clinic](/__l5e/assets-v1/b7c1cf6f-923b-44ec-9c1f-e736d8e73ab2/about-team-louise.webp) Louise Moss Founder · BSHAA Founder & Principal Audiologist ### Louise Moss With over 30 years of audiological expertise, Louise founded Prestige Hearing on a simple principle: independent, honest hearing care that puts patients first. As a HCPC registered hearing aid dispenser and member of the British Society of Hearing Aid Audiologists (BSHAA), her recommendations are driven entirely by your needs — never sales targets or manufacturer contracts. Professional Qualifications & Specialities - Registered Hearing Aid Dispenser - HCPC Registered Hearing Aid Dispenser - Member, British Society of Hearing Aid Audiologists (BSHAA) - 30+ years clinical audiology experience - Specialist training in microsuction and tympanometry - Expert in paediatric earwax removal - Hearing aid fitting & aftercare - Custom earplugs & hearing protection ![Nick Wootton, audiologist at Prestige Hearing, wearing clinic uniform](/__l5e/assets-v1/54ab2d56-0fe3-4ec9-bd35-aca028a8ef75/about-team-nick.jpg) Nick Wootton Audiologist Audiologist ### Nick Wootton Nick brings specialist audiology expertise to the Prestige Hearing team, delivering the same high standard of patient care across our clinics. Whether you're visiting for earwax removal, follow-up aftercare and maintenance, or a repeat microsuction appointment, Nick is a friendly and knowledgeable audiologist who genuinely cares about your hearing health and is always happy to help. Specialities - 30years + audiology experience - Earwax removal & microsuction - Hearing aid care & maintenance — keeping your aids clean and performing at their best. - Patient-centred aftercare Experience 30+ yrs Patients 1000s Status Fully independent Clinics Cardiff · Bridgend · Newport Ready to book with our team ? [Book an appointment](#book) Our Approach ## How we're different . - ### Independence We're not tied to manufacturers. Our recommendations are always based on your needs, not our commissions. - ### Expertise Over 30 years of clinical audiology experience, BSHAA membership, and continuous professional development. - ### Accessibility Three locations, same-day appointments, home visits, and 0% finance make expert hearing care accessible to everyone. What We Do ## Comprehensive audiology services. Everything you need for optimal hearing health, under one independent roof. [View All Services](#book) - I ### Hearing Tests Complete assessments with advanced audiometric equipment. Adults aged 18 and over only. From £40 - II ### Ear Wax Removal Safe microsuction and gentle irrigation, immediate relief. From £60 - III ### Hearing Aids Modern, Bluetooth-enabled hearing aids from leading brands. From £500 · 0% finance - IV ### Custom Earplugs Medical-grade silicone for work, sleep, music and sport. £2600-£3800 per pair - V ### Tympanometry Advanced middle-ear assessment to identify hidden issues. £30 - VI ### [Home Visits](/home-visits) Expert hearing care in your home (Cardiff & Bridgend). Hearing test from £55 · Ear wax removal from £80 Why Us ## Why patients choose Prestige Hearing . 0+ Years of expertise 00 Convenient locations 0s Satisfied patients 0.0★ Average rating - Independent advice from experienced audiologists - No sales pressure or manufacturer bias - Same-day appointments often available - 0% interest-free finance options - Comprehensive aftercare included - Home visits (Cardiff & Bridgend) — ear wax removal from £80 - Children's earwax removal (age 7+) - Over 100 five-star Google reviews Where to Find Us ## Three clinics, across South Wales . - [01 ### Cardiff Whitchurch 43 Merthyr Rd, Whitchurch, Cardiff CF14 1DB Mon–Thu 9–6, Fri 9–4, Sat 10–2 029 2240 1110 ](/audiologist-cardiff) - [02 ### Bridgend Kenfig Hill 1 Prince Rd, Kenfig Hill, Bridgend CF33 6ED Mon–Thu 9–6, Fri 9–4, Sat 10–2 07782 491061 ](/audiologist-bridgend) - [03 ### Newport The Eye Centre The Eye Centre, 177 Caerleon Rd, Newport NP19 7FX Tuesdays & Fridays from 10am 07782 491061 ](/audiologist-newport) Accredited ## Professional memberships & accreditations . All services meet the highest professional and clinical standards. We hold active memberships with leading industry bodies and undergo regular training to stay current. ![BSHAA — British Society of Hearing Aid Audiologists](/assets/accred-bshaa-CEslJgyH.png) British Society of Hearing Aid Audiologists ![HCPC — Health & Care Professions Council](/assets/accred-hcpc-DO6iz7j4.webp) Health & Care Professions Council ![Google Reviews — Rated 5 stars by patients](/assets/accred-google-reviews-QtB3kZnM.jpeg) Rated 5 stars by patients ![](/__l5e/assets-v1/b7c1cf6f-923b-44ec-9c1f-e736d8e73ab2/about-team-louise.webp) Book Now ## Ready to experience the Prestige Hearing difference? Book your appointment at any of our three South Wales locations. Expert, independent hearing care, delivered with genuine compassion. [Book Appointment](https://bookings.gettimely.com/prestigehearing/book) [Contact Us](tel:02922401110) ![Prestige Hearing logo — independent audiologists in South Wales](/assets/prestige-hearing-logo-MqV7nHOd.png) Expert hearing care across South Wales. [](https://facebook.com) ### Quick Links - [About Us](/about) - [Hearing Tests](/hearing-tests) - [Ear Wax Removal](/ear-wax-removal) - [Hearing Aids](/hearing-aids) - [Custom Earplugs](/custom-earplugs) - [Blog](/blog) - [Contact](/contact) ### Our Clinics - [Cardiff](/audiologist-cardiff) 43 Merthyr Rd, Whitchurch, Cardiff CF14 1DB - [Bridgend](/audiologist-bridgend) 1 Prince Rd, Kenfig Hill, Bridgend CF33 6ED - [Newport](/audiologist-newport) The Eye Centre, 177 Caerleon Rd, Newport NP19 7FX ### Contact Us - [029 2240 1110](tel:02922401110) - [07782 491061](tel:07782491061) - [louise@prestige-hearing.co.uk](mailto:louise@prestige-hearing.co.uk) Opening Hours Mon–Thu: 9am – 6pm Fri: 9am – 4pm Sat: 10am – 2pm Sun: Closed © 2026 Prestige Hearing. All rights reserved. [![Invincible Media logo — Cardiff web design agency](/assets/invincible-media-logo-BYmV522a.png)](https://invinciblemedia.co.uk) [Privacy Policy](/privacy) [](https://wa.me/+447782491061 "Chat on WhatsApp") ## We use cookies We use essential cookies to run this website, plus optional cookies to understand how it is used and to show Google reviews. You can decline the optional ones. Read our [privacy policy](/privacy). Accept allEssential only